I lead a talented team of 9 designers at Twilio, focusing on crafting seamless experiences across Messaging and Email products. With over 9 years of experience in UX and 2+ years in management, I’m passionate about transforming complex challenges into simple, intuitive solutions. My leadership is grounded in empathy, continuous feedback, and collaboration - driving impactful design that elevates both users and business outcomes.
I come from a hybrid background in tech and design, with a Master’s in Human-Computer Interaction from the University of Michigan 💙.
Currently at Twilio, I’ve led design initiatives that directly impacted business growth, including reimagining analytics with AI 🤖, driving SendGrid onboarding improvements 📈, and launching new messaging channels 📱. I’m passionate about empowering teams, fostering innovation, and leading with transparency and trust.
https://drive.google.com/file/d/1Pqv5zxtOFFw3iOaj9pHqZq07oYz6dQbx/view?usp=sharing
<aside> 📱 734-546-4306
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<aside> ✉️ [email protected]
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<aside> 📍 California, US
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